Tracy Gilliam
Policies
 

OFFICE POLICIES

*If you are ill or recovering from an illness I ask that you be free from symptoms for 24 hours before your session. ILLNESS IS ANYTHING THAT CAN BE TRANSFERRED, INCLUDING POISON IVY/OAK.

*I ask for at least 24 hour notice on a cancellation or a bill may be sent for the time scheduled for your "no show." (There are always emergency exceptions-see above.) Numerous (3) "no shows" will result in a termination of our business relationship.

*I maintain a cancellation list of people to call should an opening occur. If you would like to be on this list, let me know. PLEASE DO NOT CALL A FRIEND TO FILL YOUR SPOT IF YOU CANCEL - THAT IS THE PURPOSE OF THIS LIST! You may call 512-869-0509 and let me know your friend would like the appointment, and if prior listed names are not interested I will be happy to call your friend.

*The discount for the 3-1 hour, 7-1 hour or 3-90 minute sessions is valid ONLY if the sessions are prepaid. Prepaid is prior to or on the first session.

*If you forget your checkbook, payment is still due the day of the session or there will be a $15.00 processing fee added to the total. I have a box on the patio to drop off the check, or you can deposit it through the slit on my car window parked in the carport.

*Returned checks are charged a fee and result in your becoming a "cash only" client.

*Communication is important. Please let me know about your comfort level during the session. This includes techniques and pressure, as well as lighting, sound and room temperature or any boundary issues you may have (ticklish, no scalp work, etc.) Discussions are kept confidential and are not shared with others without your signed consent.

*Respect for personal and professional boundaries (yours and mine) are required. I will be on time, prepared and focused on your needs. I expect you to have the same courtesy for my effort and my time. Requests for verbal or physical sexual gratification will be cause for me to immediately stop the session and contact local authorities and the session fee will be forfeited by the client.

*Please keep me informed of any address or phone changes so that my files are accurate. I do not sell or share this information with anyone so if you do not wish to receive mailings (discounts, upcoming events, etc.) please let me know.

*I provide referrals to other health care practitioners in the area, particularly if I do not feel I can adequately meet your needs.

*I offer one free session for every four referrals you give to my practice.

*Gift certificates are valid for six months from the date of purchase.

*Discounts from coupons, specials or birthday cards must be presented in order to be applied to session fee. No exceptions.

 

 
For Appointments E-MAIL me or Call (512) 869-0509
PO Box 1866, Georgetown, Texas 78627
Ortho-Bionomy® and the Sand Dollar symbols are
registered trademarks of the Society of Ortho-Bionomy International®
and are used with permission